Refund policy
Return and Refund Policy
At Junkmail Store, we strive to ensure customer satisfaction with every purchase. Please read our return and refund policy carefully:
Returns:
-
We accept returns within 30 days of purchase for items that are unused, unwashed, and in their original condition and packaging.
-
To initiate a return, please contact us at junkmailstore.mail@gmail.com with your order number and reason for return.
-
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Refunds:
-
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 7 business days and credited to the original payment method.
-
Sale items are non-refundable unless defective.
Exchanges:
-
We do not process direct exchanges. If you need a different size or product, please return your item and place a new order.
Damaged or Defective Items:
-
If your item arrives damaged or defective, please contact us within 7 days of receipt with photos of the issue.